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FAQs
Answers
How are you able to work with such small clients? Most factors
usually turn them away. We intentionally operate with extremely low overhead. We work from a home office and keep our expenses to a minimum.
Larger factors who work in big offices with a hefty payroll have a high break-even point to make a profit, and thus need clients with larger volumes to make factoring worthwhile. We
don’t have those burdens and are small by choice. We prefer to give extremely personalized service to select clients, rather
than take on as much business volume as possible. We have found this to be preferable both for us and the clients we accept.
How do you give such personalized service?
We are a small business and you work with the principal of the company from start to finish. There are no employees here with large caseloads to manage and for whom this work is
“just a job.” You have the personal attention of the owner with every aspect of the factoring relationship. As such we limit the number of clients we accept so that we are not
overwhelmed with account management responsibilities and can give the best service you will find anywhere.
Do you accept clients from any specific geographic area?
While we are located near Seattle, we accept clients anywhere in the 50 states of the U.S.
Do you accept referrals from consultants?
Yes. We have a Consultant Packet with all necessary information which is available for downloading from this site.
We pay generous commissions on a monthly basis for the life of an account.
Are there any industries you do not factor?
We do not deal with construction or trucking receivables, nor medical receivables billed to insurance companies or private
individuals. We do fund medical invoices billed to hospitals and creditworthy businesses.
What happens if my company becomes too large for you to
continue factoring? We have contacts with numerous factoring companies and will either 1) have another participate with us in funding your
account (which will be transparent to your operation), or 2) refer you to a larger factor. Either way we are confident you will continue to receive excellent service.
How are you funded?
We are funded entirely with private financing. This means we are not constrained by requirements or restrictions that banks often impose, nor are we vulnerable to unexpected or sudden
withdrawal of operating funds as are companies funded by banks.
What is your experience in the factoring industry?
Our principal, Jeff Callender, began in 1994 as an independent factoring consultant and started buying small receivables that
year. He has worked both as a small independent factor, and also as an Account Executive for a large factoring company where he managed a large corporate portfolio.
Jeff also owned a sign shop franchise during which time he learned firsthand how factoring can provide needed cash flow for a small business. Thus he’s experienced factoring from
both sides of the table and knows what it’s like to run a business and need adequate cash flow.
Further, Jeff has written books on factoring small receivables
(available on Amazon.com and other web sites) which teach others how to do this business. He has led numerous workshops and training groups. He is a leader and educator in
this aspect of the industry, and markets his resources through a sister company, Dash Point Publishing. One of his books, Unlocking the Cash in Your Company
, introduces business owners to factoring and provides several tools to help them find the right factor.
Is factoring a full-time enterprise for you or do you have another
job? Jeff spends all his working hours in factoring by serving clients, writing and marketing his books, training resources, and
software, and consulting with other small factors. These endeavors ensure his company’s financial stability and that his expertise is continually up to date.
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